Skip to main content

Task Statuses

Written by Beatty W

Task Statuses and States

Every task in Jetpack Workflow carries statuses that tell you and your team where things stand at a glance. Some of these are set manually, some are applied automatically by the system. This article explains what each one means and how it works.


Ready to Start

A task is Ready to Start when it's been created but no work has begun yet. This is the default - it's set automatically when a task is created and doesn't require any action from your team.


In Progress

In Progress means work on the task has begun. This can happen two ways:

  • Manually - a team member updates the status directly on the task

  • Automatically - if the task has a checklist, it moves to In Progress as soon as the first checkbox is checked (as long as at least one item remains unchecked)


Complete

A task is Complete when it's done. Like In Progress, this can be set manually or automatically:

  • Manually - a team member marks the task complete directly

  • Automatically - if the task has a checklist, it moves to Complete once every checkbox has been checked off


Up Next

Up Next is a conditional status that appears on a task when the task immediately before it in the project's task order has been completed. It's the system's way of signaling to the next assignee that their work is ready to begin.

A task with the Up Next status can still carry a status of Ready to Start or In Progress - Up Next just adds an extra layer of context on top, letting the assignee know it's their turn without needing a manual handoff or separate message.


Overdue

A task becomes Overdue automatically once its due date has passed and it hasn't been completed. There's nothing to apply or remove - it's entirely driven by the due date. You'll notice it in two ways:

  • The task's due date turns red wherever it appears

  • On the Tasks page, overdue tasks surface in a dedicated Overdue section, separate from your other incomplete work

The only way to clear Overdue is to either complete the task or push out its due date.

Tip: If a task is going overdue because you're waiting on something outside your control - a client document, a third-party response - leave a comment on the task explaining the hold-up. It keeps the rest of the team in the loop without needing a separate conversation. This is also a great place to use a project label!


Summary

Status/State

Set by

What it means

Ready to Start

Automatic

Task exists but hasn't been started

In Progress

Manual

Work has begun

Complete

Manual

Task is done

Up Next

Automatic

The previous task was just completed — this one is next

Overdue

Automatic

Due date has passed and task isn't complete

Did this answer your question?