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New Account Setup Walkthrough Video Course
New Account Setup Walkthrough Video Course

Video Series to walk you through how to get started setting up your brand new account!

Beatty W avatar
Written by Beatty W
Updated over 4 months ago

Looking for some guidance to get your Jetpack Workflow account set up? Here's a quick video series that will walk you through the best practices to get started in your account!

An overview of what we'll be covering in this course can be found here: You can also reference our First Steps article or use the Knowledge Base to dig into each topic further! We also have a Basic Training video series for team members who are joining an existing account that can be viewed here!

  1. Welcome to Jetpack! Key Terms and Support Info

  2. Adding in Users and Permissions Overview

  3. Templates: How to Create and Edit them

  4. Clients and Contacts

  5. How to Create Projects for your Clients

Let's go ahead and get started by reviewing Key Terms and Support Info!

The next step will be adding in your users and selecting their permissions. Here's a quick video!

After your users are added in, you can get started on creating your templates! Check out this video walkthrough!

Next, you'll add in your Clients and Contacts! This can be done manually or via import!

From here, you'll put all the information together! Navigate to a template to get started with creating your projects! Here's how!

WOOHOO! Now you have work in your account for you and your team members! Additional customization can be done from here by updating each individual repeating project series by following the instructions in this article. Some of the customizations you can update are project assignee, task assignee, task descriptions and checklists and even editing the cascading due dates.

If you have any additional questions, don't hesitate to reach out to us! Happy Jetpacking!

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